Top Places for Voice Calls in Türkiye

04/29/2026 Technology

Facts about fixed and mobile voice traffic in Türkiye in the last decade

Türkiye’s communication genre is experiencing a rapid revolution. landlineswhile declining mobile communicationand internet-based audio/video services are at their peak. BTK data reveals a long journey from 2004 to the present: mobile voice trafficInternet calling and video calling trends are on the rise. In this article, we discuss the driving reasons for the transformation, concrete data and clear implications for the future, with actionable steps for corporate and individual users. What we see in the first place is this: the decrease in fixed voice traffic. growth of mobile trafficIt does not force it, on the contrary, it lays the foundation of the new communication ecosystem.

What the data says: fixed and mobile trends in concrete numbers

First, the numerical view; fixed voice traffic in 2016 9.2 billion minuteswhile by 2025 5.06 billion minutesfell to the level. This decline replaces landlines. mobile communicationand leaves it to application-based audio/video services. On the other hand mobile voice trafficin 2016 240.7 billion minuteswhile in 2024 318 billion minutesIt peaked with; If in 2025 312.5 billion minuteslevel decreased slightly. This move clearly demonstrates the shift of users from traditional calling to internet-based calling and video calling.

The main factors behind this decline and fluctuation

1) Increased internet speed and coverage:Fiber network length in 2002 about 81 thousand kmwhile in 2025 657 thousand kme release enables users to enjoy high-quality voice and video calls. WhatsApp, Facetime, MessengerThis led me to do it through applications such as. Low latency and high bandwidth have reduced the dependence on traditional mobile speech.

2) App economy and cheap data packages:The prevalence of affordable data packages and applications offered by operators has moved users from minute-based pricing to data-based communication. This reduced the growth rate of mobile voice traffic in the long term and favored the growth of audio/video services over voice-based traffic.

3) Increasing accessibility through infrastructure investments:Fiber and 4G/5G investments provided both speed and reliability; It laid the groundwork for video calls and cloud-based business applications. It accelerated the adoption of VoIP and video meetings in corporate communications.

A look at recorded annual changes: chart highlights

Annual changes between 2016–2025 showed a steady decrease in fixed traffic. There was a positive jump in fixed traffic in 2024: 5.1 billion minutes,% 10.2increase was recorded; Possible reasons for this increase may be associated with regional regulations, fixed-subscriber campaigns or statistical base effects. On the mobile side, growth has almost stopped or decreased slightly in the 2022–2025 period; In 2025 – 1.7%There was a decrease on an annual basis for the first time.

Insight: which industries and user groups are changing faster?

Young population and urbanitesgenerally adopts app-based audio/video calls faster. Corporate usersIt increases efficiency while reducing costs with hybrid solutions (VoIP + video conferencing). Traditional mobile searches may remain more resilient in rural areas due to infrastructure limitations; However, as fiber spread increases, breakage can be expected in these regions.

Practical example: 3-step guide to communication transformation for businesses

Step 1:Take network inventory; Measure your current internet speed, latency and redundancy. This data determines which applications will run smoothly.
Step 2:Create communication strategy based on user profile; Plan low bandwidth optimization for field teams and high-quality video solutions for in-office teams.
Step 3:Consider cost and safety; When switching to VoIP and application-based calls, choose service providers with end-to-end encryption, redundant connections and SLAs.

Action recommendations for policy makers and operators

Target fiber infrastructure investments geographically:Rapid deployment in rural and low coverage areas bridges the digital divide.
Data-based pricing modelsOffer transparent and competitive packages with; Support consumer’s application migration.
Consumer education campaignsExplain the advantages of data security and application use with; misdirection and poor implementation experiences slow down conversion.

What the future may hold: 3 possible scenarios

Scenario A (Rapid digitalization):If fiber and 5G investments accelerate, mobile voice traffic will decrease further; calls are made entirely over data.

Scenario B (Balanced transition):Data-based communications dominate in urban areas, while mobile calls are preserved in rural areas; A balanced usage remains between fixed and mobile.

Scenario C (Slow infrastructure deployment):If infrastructure investment slows, traditional mobile usage resists and growth could revive.